This policy (together with the Terms and Conditions on our website and any other documents referred to) sets out the basis on which any personal information we collect from you, or that you provide, will be processed by us.
To use most of our services, you need to create an account. If you create an account, you must provide us with some personal information before we can provide our services to you. At a minimum, you can create an account by providing us with your name and email address. Also, we may request minimal personal information about you when you register for a demo, whitepaper, etc.
We retain personal information in accordance with applicable law, and for normal business operations. You will provide your email address and password when authenticating on our platform. Further, you are also providing permission for us to use your email address to contact you, for example: to notify you when other users have provided information you have requested from them on the platform; when another user is requesting information from you on the platform; to inform you of other events that require your attention, etc.
A “cookie” is a small text file stored on your local device, containing a small amount of information, enabling websites to provide you with a customized experience. Like most websites to which you log in, we use first-party cookies to enable you to use our services once you have logged in.
Our third-party partners can also create cookies to deliver customized services to you. These cookies do not provide any personally identifiable information to the third party, although they can identify your device.
Your browser can typically disable cookies. If you disable first-party cookies, our services will not function correctly.
At any time, you may make a written request that the Company provide access to your personal information, or make any amendments and changes in the event of an error. Upon receipt of such a request (most expeditiously in English), we will first confirm whether or not we possess the referenced personal information relating to the request, and where appropriate and necessary, will do what we are able to facilitate the correction or amendment of the personal data upon your written request to do so. This right applies to your personal information and is subject to other limitations as defined by applicable law.
Individuals should direct such written requests to:
Source 44 LLC dba Source Intelligence
Attention: Legal Department
4660 La Jolla Village Drive, Suite 100
San Diego, CA 92122
If you wish to remove your personal information from our platform, you can contact us in writing at the above address, or at the email address firstname.lastname@example.org to request this. We will comply with your request without undue delay.
The Company directs Customers who seek to pay by credit card to PayPal. Information transmitted to PayPal is governed by its terms and conditions, which are available at: https://www.paypal.com/us/webapps/mpp/ua/useragreement-full
Our services are not directed to children, and you may not use our services if you are under the age of 18. We do not knowingly collect, use or disclose personal information about visitors under 18 years of age.
We use various third-party service providers to improve our own services, as described below:
Amazon Web Services – https://aws.amazon.com/privacy/
Intercom – https://docs.intercom.com/pricing-privacy-and-terms/privacy/intercom-inc-privacy-policy
Google Analytics – https://www.google.com/analytics/terms/us.html
NewRelic – https://newrelic.com/termsandconditions/privacy
HotJar – https://www.hotjar.com/legal/policies/privacy
HubSpot – https://legal.hubspot.com/privacy-policy
SendGrid – https://sendgrid.com/policies/privacy/
customer.io – https://customer.io/privacy-policy.html
PayPal – https://www.paypal.com/ua/webapps/mpp/ua/privacy-full
Salesforce – https://www.salesforce.com/company/privacy/
Twilio – https://www.twilio.com/legal/privacy
Unbounce – https://unbounce.com/privacy/
Data Dog - https://www.datadoghq.com/legal/privacy/
For most of these third parties, we do not provide them with any personally identifiable information, unless such information is required to use the service.
Last updated: November 2022